Clear & Transparent Policy

At Skydive India – Powered by Macsen Aviation Pvt. Ltd., we aim to provide a smooth and flexible booking experience. Our refund and cancellation policy is designed to ensure clarity and fairness for all participants.

Booking Confirmation

• All bookings are confirmed after successful payment
• Booking details and schedule will be shared after confirmation

Cancellation Policy

• Cancellations must be requested within the allowed time frame before the scheduled activity
• Cancellation charges may apply based on timing and booking conditions
• Last-minute cancellations may not be eligible for refunds

Rescheduling Policy

• Participants can request rescheduling based on availability
• Rescheduling requests should be made in advance
• Updated booking details will be shared after confirmation

Operational Changes

• Skydiving activities are subject to weather and operational conditions
• In case of changes or delays, participants will be offered rescheduling options
• Our team will coordinate to provide the best possible alternative

Refund Process

• Eligible refunds will be processed after approval
• Refund timelines may vary depending on the payment method
• Processing may take a few working days

Non-Refundable Conditions

Refunds may not be applicable in cases such as:

• No-show or failure to arrive on time
• Incomplete participation due to personal reasons
• Violation of instructions or participation guidelines

Contact for Support

For cancellations, rescheduling, or refund queries:

📞 Contact: [Your Phone Number]
📧 Email: [Your Email Address]